Frequently Asked Questions

We use only premium materials including 14k and 18k gold, sterling silver, platinum, and genuine gemstones. All our pieces are crafted with the highest quality standards to ensure durability and lasting beauty.

Yes! We offer custom jewelry design services. Our skilled artisans can work with you to create a unique piece that reflects your personal style and preferences. Contact us to discuss your custom jewelry needs.

We offer a 30-day return policy for all jewelry purchases. Items must be in original condition with all packaging. Custom and personalized items are not eligible for return unless there is a manufacturing defect.

Yes, all our jewelry comes with a certificate of authenticity that details the materials, gemstones, and craftsmanship. For pieces with diamonds or precious gemstones, we provide additional certification from recognized gemological institutes.

To maintain your jewelry's beauty, store pieces separately in soft pouches, avoid exposure to chemicals and perfumes, clean regularly with appropriate jewelry cleaners, and have professional cleaning done annually.

Yes, we provide a lifetime warranty against manufacturing defects. This covers issues with craftsmanship but does not include damage from normal wear, accidents, or improper care. Warranty details are provided with each purchase.